The average person will spend 60 hours just waiting to talk to customer support. A new application, FastCustomer, free for iOS and Android hopes to change all of that. Instead of calling up a number and waiting minutes and sometimes hours for a representative to get with you, FastCustomer will have them call YOU when they’re ready to talk to you.
As of this week, the application has already saved customers 220,000 hours of listening to some of the world’s worst elevator music and please hold recordings. TNW featured the app in a review today, too.
"It’s a supermodel with a law degree from Columbia, a hunky motorcycle racer who looks good in leathers yet is also a concert pianist."
Way back when the Mac world was still obsessing over Tweetie and we had heard word that Tweetie 2 was in development, MacHeist has promised its loyal customers that by buying their nanoBundle, they’d gain access to early beta access.
A lot happened since then. Loren got snatched up by Twitter themselves and suddenly we were all using an actual Twitter for Mac application (that was completely free, I might add). But what about the MacHeisters? Well, a mysterious email went out a few weeks after the release and by entering a small key combination and your license code, you could unlock a new menu of “secret experimental preferences and options and promised access to pre-release builds of Twitter for Mac.”
With the Mac App Store gaining credibility, popularity and applications by the thousands, Apple began to get wise to this backdoor and quickly put an end to it with the release of an update to Twitter’s Mac application.
Back when the backdoor still worked, some clever Mac users had figured out a way to activate some of these special features using Terminal, but what about now? With a single Terminal command, you can activate the entire “Secret” menu and have access to some really cool features that’ll make your Twitter app even more amazing.
Open up a new Terminal window and type (or better yet, copy and paste) the following:
defaults write com.twitter.twitter-mac DebugMode -bool true
Restart your Twitter app and head on over to the preferences page. You’ll now see a new menu of some sweet options including bound scrolling, typing anywhere to start a new tweet, classic mode, and my favorite - custom quote styles. It might not sound like a big deal, but by customizing quoted tweet styles, you can once again easily use the old style RT that many of us still know and love.
(Not sure where this workaround originated, but I first saw it here.)
In his introductory statement during the Q3 earnings call today, Apple CFO Peter Oppenheimer disclosed that OS X Lion will be released on the Mac App Store tomorrow, July 20.
Promotional materials have already begun appearing in a few third-party retailers around the world, and Apple’s own retail stores have received hard drives containing OS X Lion so that they can update their own machines.
This is probably going to be one of the nerdier posts I’ve written in a while. That’s an interesting feat since I literally blog about Apple stuff almost daily. In my spare time, I do a lot of work as a website developer. With no real formal training, I’ve read countless tutorials and basically taught myself everything I know. I’m not the best, but for the work I’m doing, I feel pretty confident.
I recently was working on a re-design for a website I built a year or so ago and ran into a dilemma that I’ve been too afraid to even try to tackle in the past. One of the features of this site is a few different pages of member lists. What I quickly realized was that with the exception of the actual names, the rest of the pages were nearly identical and the process of having to create a million pages that all have basically the same information was driving me crazy.
What I really needed to figure out was a way to have just the content of the page change but have the sidebar, header and footer remain the same. Sure, I could have done that easily with an iFrame, but I think I would’ve banished myself from the web world.
After some digging around the internet, I figured out an awesome way to do it with a single line of code.
So what does this silly little line of PHP code do? Well, it allows me to create one page and load specific content found in a folder of includes without having to create separate individual pages for each one.
How do you load each of these pages? Well, that’s the great part. All you need to do is navigate to a single .php page, for our example we’ll call it roster.php and just call to the name of the include file that has the specific group of names you need.
If I wanted to get a list of active members, I’d call to roster.php?type=active. Behind the scenes, the same old roster.php page is loading but it’s pulling the content of active.inc into it. The line of code strips the .inc name from it and looks for whatever you type after the ?type= call as the source of the page’s content.
This has worked GREAT for me and I’ve used it in a ton of places on this website. It might seem trivial to some of you seasons pros, but for me, this was a big deal. Hope if helps someone else out there.
"When your screen is so big that you need to physically move your body to see around it, you need to scale down."
YouTube is field testing a fresh look to their entire site. With a much cleaner UI, letterboxed videos, new playlist views and and much more elegant experience, I’ve got to say that I really like it.
If you want to try it, just go to http://youtube.com/cosmicpanda.
If you decide that you don’t like it or don’t want to switch just yet, you can always go back.