People always make fun of me because I’m in a constant state of writing letters and emails to companies when they do something that bothers me. I’m not mean about it, but I totally milk the concept of customer service.
I got this skill from my mom. When I was younger, and even still to this day, she would write letters when she felt mistreated by a company. I remember one time I got a broken Pokeball from Burger King and a week later, I had all six collector edition Pokeballs.
My mom always said “See you mock me, but one day you’re gonna do it too!”.
I wrote a letter to jetBlue one time after my headset jack didn’t work and I didn’t get my bag of blue chips and I received a personal letter from the VP of Operations, a box of blue chips, and a $100 credit towards any flight.
Sure enough, here I am.
Last week, I got prematurely charged for my hosting account and three emails, one phone call and a support ticket later, I had a free domain name and a $50.00 credit to my account as well as a personal phone call from the CEO/Owner of my hosting company.
See you mock me, but one day you’re gonna do it too!